Privacy Policy

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, company name, and job title when you contact us or request our services.
• Business Information: Details about your hospitality business, property information, and operational data shared during consultations.
• Communication Data: Records of your interactions with us, including emails, phone calls, and meeting notes.
• Technical Information: IP address, browser type, device information, and usage data when you visit our website.
• Cookies and Analytics: Information collected through cookies and similar technologies to improve our website experience.

We use the information we collect to:

• Provide, maintain, and improve our services and solutions
• Respond to your inquiries and provide customer support
• Send you updates, newsletters, and marketing communications (with your consent)
• Analyze usage patterns and optimize our website performance
• Comply with legal obligations and protect our rights
• Develop new products and services tailored to hospitality needs
• Conduct research and analysis to improve our offerings

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit and at rest using SSL/TLS protocols
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and privacy practices
• Secure data centers with physical and digital safeguards
• Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business (e.g., hosting, analytics, email services)
• Business Partners: Trusted partners who help deliver our services, under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third parties are required to maintain the confidentiality and security of your information and use it only for the purposes we specify.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured, machine-readable format
• Object: Object to processing of your personal information in certain circumstances

To exercise any of these rights, please contact us at privacy@jecoluxe.com

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Deliver personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: